MM
Monica M
1 reviews | Active since Oct 2023
24 Oct 2023, 10:19
Refund
This company is a ****.. They don't want to refund me my money it's been a month... Even when you I go to their Capetown office nothing happens. Mukuru I want my refund back R5000. My kids are hungry. I can't remember how many times I have submitted documents both physically at their office and on the WhatsApp now they telling they can't see my refund
Helpful (0)
Replies (3)0
Replies (3)
Mukuru's replyOfficial
24 Oct 2023, 11:15Hi Monica
Thank you for taking the time to share your feedback. We sincerely apologize for your experience. Our team will get in touch with you as soon as possible to discuss how we can resolve this issue.
Thank you
Thank you for taking the time to share your feedback. We sincerely apologize for your experience. Our team will get in touch with you as soon as possible to discuss how we can resolve this issue.
Thank you
Mukuru's reply24 Oct 2023, 11:15
Official
Hi Monica
Thank you for taking the time to share your feedback. We sincerely apologize for your experience. Our team will get in touch with you as soon as possible to discuss how we can resolve this issue.
Thank you
Thank you for taking the time to share your feedback. We sincerely apologize for your experience. Our team will get in touch with you as soon as possible to discuss how we can resolve this issue.
Thank you
MM
Monica M's updateReviewer Update
06 Nov 2023, 12:15It seems this is the only platform where I get a response.. Im still waiting for my refund...
MM
Monica M's update06 Nov 2023, 12:15
Reviewer Update
It seems this is the only platform where I get a response.. Im still waiting for my refund...
Mukuru's replyOfficial
06 Nov 2023, 14:31Hi Monica
Thank you for getting in touch with us. We have tried to contact you telephonically, but your phone went unanswered. Kindly confirm when you will available.
Thank you.
Thank you for getting in touch with us. We have tried to contact you telephonically, but your phone went unanswered. Kindly confirm when you will available.
Thank you.
Mukuru's reply06 Nov 2023, 14:31
Official
Hi Monica
Thank you for getting in touch with us. We have tried to contact you telephonically, but your phone went unanswered. Kindly confirm when you will available.
Thank you.
Thank you for getting in touch with us. We have tried to contact you telephonically, but your phone went unanswered. Kindly confirm when you will available.
Thank you.