LM
Lee M
1 reviews | Active since Nov 2025
11 Apr 2026, 22:43
Nonsense service
Today i went to Mukuru hillbrow branch and i was told that you cant cash out twice if your order number starts with 44..That is the most ridiculous thing from a financial institution....
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Mukuru's replyOfficial
13 Apr 2026, 12:27Good day, Lee.
We understand your concern and appreciate you raising it with us.
Please note that, in line with compliance and regulatory requirements, customers are permitted to collect only one order per day at Mukuru branches. This is a standard transaction‑monitoring control and is app**** consistently across all branches, not at branch discretion.
This measure is required to ensure compliance with financial regulations. We trust this clarifies the reason for the limitation.
Should you require further information, our support team remains available.
Kind regards.
We understand your concern and appreciate you raising it with us.
Please note that, in line with compliance and regulatory requirements, customers are permitted to collect only one order per day at Mukuru branches. This is a standard transaction‑monitoring control and is app**** consistently across all branches, not at branch discretion.
This measure is required to ensure compliance with financial regulations. We trust this clarifies the reason for the limitation.
Should you require further information, our support team remains available.
Kind regards.
Mukuru's reply13 Apr 2026, 12:27
Official
Good day, Lee.
We understand your concern and appreciate you raising it with us.
Please note that, in line with compliance and regulatory requirements, customers are permitted to collect only one order per day at Mukuru branches. This is a standard transaction‑monitoring control and is app**** consistently across all branches, not at branch discretion.
This measure is required to ensure compliance with financial regulations. We trust this clarifies the reason for the limitation.
Should you require further information, our support team remains available.
Kind regards.
We understand your concern and appreciate you raising it with us.
Please note that, in line with compliance and regulatory requirements, customers are permitted to collect only one order per day at Mukuru branches. This is a standard transaction‑monitoring control and is app**** consistently across all branches, not at branch discretion.
This measure is required to ensure compliance with financial regulations. We trust this clarifies the reason for the limitation.
Should you require further information, our support team remains available.
Kind regards.