AE
Alexander E
1 reviews | Active since Jul 2024
04 Jul 2024, 18:24
Mukuru the worst service
I deposited money on the 02/06/2024 at shoprite Mfuleni branch into my Nigerian account,an amount of R683 till today I have not received my money I have contacted Mukuru so many times please Mukuru can I have my money back its now the month of July 2024
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Replies (3)
Mukuru's replyOfficial
05 Jul 2024, 09:06Hi Alexander
Thank you for reaching out to us. We acknowledge your query and would like to recap our telephone conversation: the refund has been processed and should be in your specified account within 5 working days. We apologize for the inconvenience caused. We appreciate your understanding and look forward to making a difference in your life and the lives of your loved ones. If you have any further queries, please email us at ***.
Thank you for reaching out to us. We acknowledge your query and would like to recap our telephone conversation: the refund has been processed and should be in your specified account within 5 working days. We apologize for the inconvenience caused. We appreciate your understanding and look forward to making a difference in your life and the lives of your loved ones. If you have any further queries, please email us at ***.
Mukuru's reply05 Jul 2024, 09:06
Official
Hi Alexander
Thank you for reaching out to us. We acknowledge your query and would like to recap our telephone conversation: the refund has been processed and should be in your specified account within 5 working days. We apologize for the inconvenience caused. We appreciate your understanding and look forward to making a difference in your life and the lives of your loved ones. If you have any further queries, please email us at ***.
Thank you for reaching out to us. We acknowledge your query and would like to recap our telephone conversation: the refund has been processed and should be in your specified account within 5 working days. We apologize for the inconvenience caused. We appreciate your understanding and look forward to making a difference in your life and the lives of your loved ones. If you have any further queries, please email us at ***.
AE
Alexander E's updateReviewer Update
08 Jul 2024, 19:36Thanks Mukuru,finally got refunded
AE
Alexander E's update08 Jul 2024, 19:36
Reviewer Update
Thanks Mukuru,finally got refunded
Mukuru's replyOfficial
09 Jul 2024, 06:25Hi Alexander
Thank you for reaching out to us and acknowledging receipt of your refund. If you have any further queries, please email us at ***.
Thank you for reaching out to us and acknowledging receipt of your refund. If you have any further queries, please email us at ***.
Mukuru's reply09 Jul 2024, 06:25
Official
Hi Alexander
Thank you for reaching out to us and acknowledging receipt of your refund. If you have any further queries, please email us at ***.
Thank you for reaching out to us and acknowledging receipt of your refund. If you have any further queries, please email us at ***.