1 reviews | Active since Jul 2018
Mukuru is the Worst Remittance Company 😡😡😡😡
Dear Clients, NEVER EVER YOU ASK ANYONE TO SEND YOU MONEY THROUGH Mukuru, this company is annoying. They made us to miss an important due date for acceptance entrance date for our child’s fees sent from USA through World Remit. Upon serval attempts to submit documents as requested, this arrogant lady at Mukuru Branch Hillbrow blantly refused to give us the money. The most annoying part was her refusing the Drivers license as ID document Wow, I thought Dricers licenses where acceptable part of identification according to FICA. Deal with MUKURU at your own risk and and be given stress an”t your own expense. I will never ask anyone to send me money through this company. Several attempts to request a call back proved abortive as no one ever called. And this Company has limited branches imagine having to travel from Sandton to Hillbrow to pick up money 🙆♀️🙆♀️🙆♀️, the risk is too much,
Thank you for bringing this issue to our attention and taking my call. We apologize for any inconvenience you have experienced with our services. We take your feedback seriously and will investigate the matter further to ensure that such incidents do not occur in the future.
We understand the frustration caused by the refusal of your sender`s driver's license as proof of address, however, this is because we require a utility bill or bank statement bearing the sender`s name. As promised, I will make a follow up to make sure this has been resolved.
We appreciate your patience and understanding. If you have any further concerns, please do not hesitate to reach out to us.
Thank you for bringing this issue to our attention and taking my call. We apologize for any inconvenience you have experienced with our services. We take your feedback seriously and will investigate the matter further to ensure that such incidents do not occur in the future.
We understand the frustration caused by the refusal of your sender`s driver's license as proof of address, however, this is because we require a utility bill or bank statement bearing the sender`s name. As promised, I will make a follow up to make sure this has been resolved.
We appreciate your patience and understanding. If you have any further concerns, please do not hesitate to reach out to us.
Thank you for providing us with this awesome feedback regarding the service you received from Shepherd.
We will definitely follow up regarding the service you received and work on identifying areas of improvement to continuously improve our services.
Should you require any further assistance please do not hesitate to email ***.
Thank you for providing us with this awesome feedback regarding the service you received from Shepherd.
We will definitely follow up regarding the service you received and work on identifying areas of improvement to continuously improve our services.
Should you require any further assistance please do not hesitate to email ***.