TN
Tebugu N
1 reviews | Active since Sept 2022
05 Sept 2022, 07:52
Mukuru funeral policy
I feel like its a **** this thing of policy because even you deduct money from my account u don't send any proof of payment nothing no documents what if I'm wasting money at the and I will loose money this is nonsense is really or u play us . is this your funeral policy really ?
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Mukuru's replyOfficial
06 Sept 2022, 11:16Good day Tebugu,
Thank you for reaching out to us and choosing to use our services.
Kindly note when funds are deducted from your account you do receive a confirmation SMS and you are able to request for a bank statement to check all deductions made.
Policy documents are sent directly to your email after the first payment and our support team will call you shortly to confirm if you have received the documents.
Kind regards,
Mukuru Team.
Thank you for reaching out to us and choosing to use our services.
Kindly note when funds are deducted from your account you do receive a confirmation SMS and you are able to request for a bank statement to check all deductions made.
Policy documents are sent directly to your email after the first payment and our support team will call you shortly to confirm if you have received the documents.
Kind regards,
Mukuru Team.
Mukuru's reply06 Sept 2022, 11:16
Official
Good day Tebugu,
Thank you for reaching out to us and choosing to use our services.
Kindly note when funds are deducted from your account you do receive a confirmation SMS and you are able to request for a bank statement to check all deductions made.
Policy documents are sent directly to your email after the first payment and our support team will call you shortly to confirm if you have received the documents.
Kind regards,
Mukuru Team.
Thank you for reaching out to us and choosing to use our services.
Kindly note when funds are deducted from your account you do receive a confirmation SMS and you are able to request for a bank statement to check all deductions made.
Policy documents are sent directly to your email after the first payment and our support team will call you shortly to confirm if you have received the documents.
Kind regards,
Mukuru Team.