SM
Shelly M
1 reviews | Active since Sept 2026
08 Sept 2026, 13:37
Mukuru
Very dissapointed with their services, Redeemed a voucher in an old card last Tuesday and got a new card but still no money in my account. I have been calling and they just send me from pillar to post. I would not recommend it to anyone.
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Mukuru's replyOfficial
10 Sept 2026, 08:12Dear Shelly,We sincerely apologise for the frustration caused by your experience. We take your concerns seriously and would appreciate the opportunity to look into the matter further.Our team will contact you directly to thoroughly investigate the matter and provide the appropriate assistance towards a resolution.Thank you for bringing this to our attention.
Mukuru's reply10 Sept 2026, 08:12
Official
Dear Shelly,We sincerely apologise for the frustration caused by your experience. We take your concerns seriously and would appreciate the opportunity to look into the matter further.Our team will contact you directly to thoroughly investigate the matter and provide the appropriate assistance towards a resolution.Thank you for bringing this to our attention.