MOST HORRIBLE SERVICE

It’s very ridiculous and frustrating how Mukuru’s service sucks the hell out of customers most especially when requesting for documents have emailed since Friday 29th Sept 2023 no one rep**** the email till today have to go buy airtime to call the number directly to get help as if the truamatiation not enough they keep disconnecting my line when been transferred to the wallet department to get my request. I needed specific months bank statement which it’s difficult to get on self assistance there app is absolutely ******* with no reasonable function just the send money bottom and dollar to other currency rate which is so ridiculous aswell am so ****ed with this kind of service and incompetence workers who takes forever to reply just email request from customers