I need justice to my R14000.24 that disappeared

Mukuru bank or bank zero, whatever you are doing is not good you are keeping me in bandage everyday, you ****** me R14000.24, I asked what happened to my money you don't give me a feedback I went to your office in Capetown and your bank manager (Zintle) she even gave me a wrong contact number, I send email to your ***** department but they don't even bother to reply, you don't what to provide my July and August bank statement, why?

Since 2018 using your bank this is what you pay me with, to rob me R14000.24, isn't this being heartless. I need justice to my money, is this how you are,

Who ever closed my ticket number ***2 is the person knows where my money is. Is this how you feed your family, I need my money R14000.24,