PT
Panashe T

1 reviews | Active since Jul 2025

16 Jul 2025, 16:07

I have been waiting for a call from you guys l haven't received any call from the 3rd of july l haven't received my money

Customer service is poor l have been waiting for a call from them, they kept on saying your money will be send to your account from the 3rs of july l haven't get any help

0
Replies (1)
Mukuru
Mukuru's reply16 Jul 2025, 17:00
Official
Good day, Panashe.

Thank you for your patience.

We understand how frustrating this delay has been. Our Wallet ***** team is aware of the issue, and a call back has been arranged for you. There was a technical issue that affected multiple customers, and the team is working tirelessly to resolve it. Wallet ***** is doing its best to assist all affected customers in a timely manner.

We sincerely apologize for the inconvenience and appreciate your understanding while we work to ensure your funds are processed securely.

Kind regards.