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David

1 reviews | Active since Mar 2026

10 Mar 2026, 09:45

I had a query on cha...

I had a query on charges which were being made to the recipient and Lelethu managed to take me through on what had transpired and even giving feedback after she made the investigation on what was happening and i believe all of this is because of the new monetary policy which now is in use in Zimbabwe

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Replies (1)
Mukuru
Mukuru's reply10 Mar 2026, 10:49
Official

Dear David,
 Thank you so much for sharing your positive experience with Mukuru! 

We’re glad to hear that Lelethu was able to guide you through the charges and provide clear feedback after investigating the issue. We understand that the recent changes in Zimbabwe’s monetary policy may have caused some confusion, and we’re happy we could assist you promptly. 

We will be sure to relay your compliments to Lelethu—she’ll be thrilled to hear your kind words! 

Your satisfaction is very important to us, and we’re delighted that you found our support helpful. 

Best regards,