I didnt understand what i was supposed to do and i got help from Alvin who helped me wit my issue over 4 days it was such lovely experience because he was so patient with me and would call all the time to update me

Good day, Charlotte.

Thank you for reaching out and sharing your positive experience with us. We greatly appreciate your kind words about our agent, Alvin. It's wonderful to hear that he provided you with exceptional service and demonstrated extensive knowledge. 

We are proud to have him on our team. Your compliments will be shared with him, as they serve as a great motivation for our consultants. If you ever need any further assistance, please don't hesitate to reach out. 

Kind regards.