NT
Nosiphiwe T
1 reviews | Active since Apr 2022
18 May 2022, 15:01
HR
I'm having an issue with the recruitment department from MUKURU i honestly feel like their recruitment portal is not monitored at all. I apply on a regular and i feel like they simply ignore applications, i apply for different roles wich of late is contact center positions, not only am i experienced applicant but i also have shown interest in the company over and over with no response, this is so discouraging. The fact that they still say re apply for the same positions that are advertised regularly and not even contact you for a mear telephonic interview is beyond me. I apply through the recruitment email and directly to the recruiters, still nothing even on the website, nothing.
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Replies (1)Mukuru's replyOfficial
19 May 2022, 11:22Good day Nosiphiwe,
Thank you for your feedback, we sincerely apologize for any inconvenience caused. Please note that our recruitment team ensures that all feedback is provided to all successful or unsuccessful applicants. Due to application volumes, your response may be delayed. The automated email response sent after submission of a Mukuru vacancy does state that, should there not be communication within 2 weeks from the application date it means the application was not successful. We have escalated your query to the relevant department who will be in touch with further feedback.
Thank you for your feedback, we sincerely apologize for any inconvenience caused. Please note that our recruitment team ensures that all feedback is provided to all successful or unsuccessful applicants. Due to application volumes, your response may be delayed. The automated email response sent after submission of a Mukuru vacancy does state that, should there not be communication within 2 weeks from the application date it means the application was not successful. We have escalated your query to the relevant department who will be in touch with further feedback.
Mukuru's reply19 May 2022, 11:22
Official
Good day Nosiphiwe,
Thank you for your feedback, we sincerely apologize for any inconvenience caused. Please note that our recruitment team ensures that all feedback is provided to all successful or unsuccessful applicants. Due to application volumes, your response may be delayed. The automated email response sent after submission of a Mukuru vacancy does state that, should there not be communication within 2 weeks from the application date it means the application was not successful. We have escalated your query to the relevant department who will be in touch with further feedback.
Thank you for your feedback, we sincerely apologize for any inconvenience caused. Please note that our recruitment team ensures that all feedback is provided to all successful or unsuccessful applicants. Due to application volumes, your response may be delayed. The automated email response sent after submission of a Mukuru vacancy does state that, should there not be communication within 2 weeks from the application date it means the application was not successful. We have escalated your query to the relevant department who will be in touch with further feedback.
