IK
Irene K

1 reviews | Active since Jul 2018

21 Nov 2023, 15:14

Furious 😡😡😡😡😡

The worst remittance company available, since l started dealing with this company it has been stress after stress. Their call center does not work if you request a call back no one bothers to call. If you call it’s still the same, no solution. I am really tired of this people they stress you for doing business with them. The only person that works better there is a Guy called Shephard Munjari or Mungari something like that. The rest should be fired. I have been waiting for days to get a solution of the confusion they caused to be sorted, l keep being told we will get back to you and nothing happens. Annoyed

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Replies (1)
Mukuru
Mukuru's reply22 Nov 2023, 09:54
Official
 Hi, Ireen.  

 We sincerely apologize for any inconvenience caused. As discussed with Shephard your account has been successfully verified. We will investigate this matter further and make sure that you will get a better experience next time. Thank you for your recognition of Shephard's exceptional service. 

Should you require further assistance please feel free to reach out to us via email at ***.

Kind Regards.