OM
Otilia M
1 reviews | Active since Nov 2021
02 Sept 2024, 15:26
Funds taking too long to be released
This has happened on two occasions recently: I send money outside SA, and it takes a long time to send the SMS to the recipient. My orders take more than three hours to be released; this was not the issue before.
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Mukuru's replyOfficial
02 Sept 2024, 15:47Dear Otilia,
Thank you for your email and for taking the time to discuss the bank-to-bank EFT process with us. We appreciate your understanding of the need for manual scrutiny and allocation of transactions to ensure due diligence is maintained.
Please rest assured that our team is dedicated to providing a secure and efficient service. If you have any more questions or require further clarification, do not hesitate to reach out to us at ***. Your satisfaction and trust in our services are of utmost importance to us.
Thank you for your email and for taking the time to discuss the bank-to-bank EFT process with us. We appreciate your understanding of the need for manual scrutiny and allocation of transactions to ensure due diligence is maintained.
Please rest assured that our team is dedicated to providing a secure and efficient service. If you have any more questions or require further clarification, do not hesitate to reach out to us at ***. Your satisfaction and trust in our services are of utmost importance to us.
Mukuru's reply02 Sept 2024, 15:47
Official
Dear Otilia,
Thank you for your email and for taking the time to discuss the bank-to-bank EFT process with us. We appreciate your understanding of the need for manual scrutiny and allocation of transactions to ensure due diligence is maintained.
Please rest assured that our team is dedicated to providing a secure and efficient service. If you have any more questions or require further clarification, do not hesitate to reach out to us at ***. Your satisfaction and trust in our services are of utmost importance to us.
Thank you for your email and for taking the time to discuss the bank-to-bank EFT process with us. We appreciate your understanding of the need for manual scrutiny and allocation of transactions to ensure due diligence is maintained.
Please rest assured that our team is dedicated to providing a secure and efficient service. If you have any more questions or require further clarification, do not hesitate to reach out to us at ***. Your satisfaction and trust in our services are of utmost importance to us.