Frustrated

Good Day Rachel

Thank you for reaching out to us. We sincerely appologise for the service you received when you went to get a Mukuru card. We will escalate the matter to the regional manager to ensure it is dealt with and to avoid this from happening again. You did mention that you were having issues trying to redeem the World Remit funds to your card. Thank you for taking our call and allowing us to explain how the funds can be redeemed to your card. Kindly feel free to reach out to us on *** should you have any further enquiries