First and foremost l would like to highly appreciate the humbleness of Lelethu and her service she gave me during this journey

Item: Mukuru
Rating: 5
Author: Xholani M

First and foremost l would like to highly appreciate the humbleness of Lelethu and her service she gave me during this journey. She sometimes called me and l will be not available but she will keep on calling me thus a demonstration beyond the shadow of doubt of going extra mile in customer service. To Lelethu you are one in a million Madam 👌👌👌

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Mukuru's replyOfficial

22 Oct 2025, 11:00

Good day Xhalani,

Thank you so much for sharing your experience — we’re truly sorry for the frustration you faced initially, but incredibly grateful that Lelethu was able to step in and assist you.

We’re proud to have team members like Lelethu who go the extra mile to ensure our customers are supported and valued. Your kind words will definitely be shared with him and the team — it’s feedback like yours that helps us grow and continue delivering excellent service.

If you ever need further assistance, we’re here for you.

Mukuru's reply22 Oct 2025, 11:00

Official

If you ever need further assistance, we’re here for you.