ES
ES S
1 reviews | Active since Oct 2025
16 Oct 2025, 19:19
Bruce thank you so much for the awesome customer service
Bruce thank you so much for the awesome customer service. My only plea and request: is please train your Funeral Policy Team to handle customers well.
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Mukuru's replyOfficial
17 Oct 2025, 08:18Good day Es,
Thank you so much for sharing your experience — we’re truly sorry for the frustration you faced initially, but incredibly grateful that Bruce was able to step in and assist you.
Thank you so much for sharing your experience — we’re truly sorry for the frustration you faced initially, but incredibly grateful that Bruce was able to step in and assist you.
We’re proud to have team members like Bruce who go the extra mile to ensure our customers are supported and valued. Your kind words will definitely be shared with him and the team — it’s feedback like yours that helps us grow and continue delivering excellent service.
If you ever need further assistance, we’re here for you.
Mukuru's reply17 Oct 2025, 08:18
Official
Good day Es,
Thank you so much for sharing your experience — we’re truly sorry for the frustration you faced initially, but incredibly grateful that Bruce was able to step in and assist you.
Thank you so much for sharing your experience — we’re truly sorry for the frustration you faced initially, but incredibly grateful that Bruce was able to step in and assist you.
We’re proud to have team members like Bruce who go the extra mile to ensure our customers are supported and valued. Your kind words will definitely be shared with him and the team — it’s feedback like yours that helps us grow and continue delivering excellent service.
If you ever need further assistance, we’re here for you.