1 reviews | Active since Jul 2022
Bad service
I sent money yesterday through Mukuru to Nigeria, but they still haven't received it. I've called twice and was told that the payment has been sorted, but they still haven't received the money. The worst part is that they urgently need the money to go to the doctor. 😓
Dear Afika,
Thank you for reaching out.
I’m really sorry that the recipient has not received the funds yet, especially as they urgently need the money to see a doctor. I understand how frustrating and worrying this must be after you’ve already followed up twice.
Please email your order details to *** so we can investigate this for you and assist further.
We apologise for the inconvenience and will do our best to help resolve this as soon as possible.
Dear Afika,
Thank you for reaching out.
I’m really sorry that the recipient has not received the funds yet, especially as they urgently need the money to see a doctor. I understand how frustrating and worrying this must be after you’ve already followed up twice.
Please email your order details to *** so we can investigate this for you and assist further.
We apologise for the inconvenience and will do our best to help resolve this as soon as possible.