Appreciation

I open mukuru account to send money to my friend i end up making mistake i was stressful because i had experience on this kind of business i worked for another company that does send money once i noticed the mistake it was like hell no because i remembered what call centre agent does when you phoned in i then drive straight to the mukuru offices in central Johannesburg Hillbrow branch once i explain my issue to one agent there i was then put on phone with agent in payment department the first agent cut my call well we was still talking the second lady just given promise i will send a what's up or a call let me send to IT I waited she never call back I ask again in the branch one agent to put me on phone call to call centre wow that was the best call i made because the lady who pick up the call her name is Jane from finance she was amazing and understanding my mistake that i made on the app in no time well we was on the line my issue was solved done ✅ Jane from mukuru finance thank you my darling please teach other agent not to rush and create ticket but listen then take action the best skill i learned in my time in call centre was listening no matter how difficult it can be Mukuru am not surprised why your still flying high and higher you have the best team in a form of Jane i hope that in finance department their also happy with Jane she is a great agent who CARE Jane ngiyabonga Sisi keep up the good work my darling.