IK
Irene K
1 reviews | Active since Jul 2018
20 Oct 2023, 17:22
Annoyed
Calling Mukuru for is a waste of time, to imagine all we trying to do is bring them business. The worst is employees that don’t know their products. So annoyed
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Replies (1)
Mukuru's replyOfficial
23 Oct 2023, 09:37Hi, Ireen.
Thank you for bringing this issue to our attention and taking my call. I apologize for any inconvenience caused during your interaction with our team. Rest assured, I will personally investigate the matter to determine who dropped the ball and address the issue accordingly.
As we discussed, I will reach out to our verifications team to gather more information on the status of your account and the documents required for the upgrade. I appreciate your patience and understanding while we resolve this matter.
Please feel free to contact me directly if you have any further concerns or questions.
Thank you for bringing this issue to our attention and taking my call. I apologize for any inconvenience caused during your interaction with our team. Rest assured, I will personally investigate the matter to determine who dropped the ball and address the issue accordingly.
As we discussed, I will reach out to our verifications team to gather more information on the status of your account and the documents required for the upgrade. I appreciate your patience and understanding while we resolve this matter.
Please feel free to contact me directly if you have any further concerns or questions.
Mukuru's reply23 Oct 2023, 09:37
Official
Hi, Ireen.
Thank you for bringing this issue to our attention and taking my call. I apologize for any inconvenience caused during your interaction with our team. Rest assured, I will personally investigate the matter to determine who dropped the ball and address the issue accordingly.
As we discussed, I will reach out to our verifications team to gather more information on the status of your account and the documents required for the upgrade. I appreciate your patience and understanding while we resolve this matter.
Please feel free to contact me directly if you have any further concerns or questions.
Thank you for bringing this issue to our attention and taking my call. I apologize for any inconvenience caused during your interaction with our team. Rest assured, I will personally investigate the matter to determine who dropped the ball and address the issue accordingly.
As we discussed, I will reach out to our verifications team to gather more information on the status of your account and the documents required for the upgrade. I appreciate your patience and understanding while we resolve this matter.
Please feel free to contact me directly if you have any further concerns or questions.