GU
Gabriel U
1 reviews | Active since Nov 2021
03 Nov 2021, 13:53
Agent here in Limpopo is *****ing our money
horrible service I wait 3 months to get refund before,now the agent in Limpopo busy *****ing our money, taking our money and no refund, and telling us he will send for us but my recipient in Nigeria is not receiving. every time he tell me is compliance rules but not give me my money back so i can send for myself, he take our moneys and promise to send and tell us to on our phones when customer service call but still nothing, we don;t hear from him and his agents
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Replies (2)
Mukuru's replyOfficial
10 Nov 2021, 11:45Dear Gabriel,
Thank you for your bringing this to our attention, we sincerely apologize that you have had to wait so long to receive your refund. Please provide us with your mobile number so that we may contact you and resolve your refund issue as soon as possible. We were unable to reach you on the provided contact number.
Thank you
Thank you for your bringing this to our attention, we sincerely apologize that you have had to wait so long to receive your refund. Please provide us with your mobile number so that we may contact you and resolve your refund issue as soon as possible. We were unable to reach you on the provided contact number.
Thank you
Mukuru's reply10 Nov 2021, 11:45
Official
Dear Gabriel,
Thank you for your bringing this to our attention, we sincerely apologize that you have had to wait so long to receive your refund. Please provide us with your mobile number so that we may contact you and resolve your refund issue as soon as possible. We were unable to reach you on the provided contact number.
Thank you
Thank you for your bringing this to our attention, we sincerely apologize that you have had to wait so long to receive your refund. Please provide us with your mobile number so that we may contact you and resolve your refund issue as soon as possible. We were unable to reach you on the provided contact number.
Thank you
GU
Gabriel U's updateReviewer Update
27 Nov 2021, 09:45Mukuru please tell your Agent John to release my money, is dz how you do business? why must he be collecting our money to send for us, when I want to send myself it become long story. Make give me my money back!
GU
Gabriel U's update27 Nov 2021, 09:45
Reviewer Update
Mukuru please tell your Agent John to release my money, is dz how you do business? why must he be collecting our money to send for us, when I want to send myself it become long story. Make give me my money back!