Poor service at Mugg & Bean Gables Mall Swaziland

Went to Mugg & Bean with a few friends to have breakfast but the experience was horrible. We waited for 30min just to get drinks and when the food arrived it was cold and unappetizing. It took more than an hour for all of our food to be delivered. I think Mugg & Bean is loosing the plot and I don't think I will ever eat at Mugg and Bean again.