1 reviews | Active since May 2016

26 Nov 2016, 10:57

Worst service

<p>We ordered food at 10:00am at the v&A waterfront and got it 30 minutes later only to give us a short order.. I still had to wait for my slice of toast for 15 minutes... Your waiter "Audrey" had no care in the world that we were being delayed with food...</p>

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Replies (1)
Mugg And Bean
Mugg And Bean's reply29 Nov 2016, 16:12
Official

Thank you very much for taking the time to report your experience with our V&A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean

Customer Care: