1 reviews | Active since Jan 2017
Worst restaurant experience of my life
Disgusted by what the disrespectful incidence that happened today at Mugg & Bean Carnival Mall. I GOT SERVED ROTTEN FOOD. My son 5years old was served a burger that was smelling and he did not eat it. When I asked the waiter if that's the standard burger that they served he said no. My wife ate a small portion and her stomach is still upset as i type this. I EVEN MADE A DECISION THAT NO RESTAURANTS FOR ME. I never felt so disrespected
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***