Worst breakfast ever.

Visited the Mugg and Bean at the islands centre Pecanwood as per many shopping trips. Ordered a strange plate for my wife. Avocado could not have been harder unless it was still on the tree. I ordered a classic breakfast with tea, cold milk, two Soft poached eggs and white toast. What arrived was Two very well done eggs, hot milk and no toast. Asked for HP sauce and was told that they didn't have any. Just before finishing the disappointing breakfast some cold milk to add to my now cold tea arrived and the rye toast which I didn't order arrived followed by the HP sauce that they did not have. Very disappointed, must be new management, or lack thereof.