LB
Lynn B
1 reviews | Active since Mar 2009
03 Aug 2015, 10:07
Worst Bottomless Coffee
Sjoe what a bad coffee exerience i had over the weekend at Mugg & Bean, Mall @ Reds. Took my sister for coffee and we decided to take the bottomless coffee which was the worst mistake we could make. I thought spending R50 on Bottomless coffee that takes like filthy water i'm drinking is not worth my money spend their. We told the waiter but she just said \but it is bottomless afterall". Poor service + poor coffee = waste of money spend. Feel sad that i took my hard working money (even though so little) to waste it on coffee on Mugg & Bean. Will seriously reconsider when i ever want to attempt going back."""
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Mugg And Bean's replyOfficial
04 Aug 2015, 12:57Hello pappie,
Thank you very much for taking the time to report your experience with our Mall @ Reds branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Mall @ Reds branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Best regards,
Mugg And Bean's reply04 Aug 2015, 12:57
Official
Hello pappie,
Thank you very much for taking the time to report your experience with our Mall @ Reds branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Mall @ Reds branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Best regards,