UM
Ushen M
1 reviews | Active since Apr 2015
09 Apr 2015, 12:25
WORM IN SANDWICH
On the 2nd of April 2015, i purchased a sandwich from Mugg and Bean Nandi drive, after comsuming the first slice i notices a strange object moving on the send slice, IT WAS A FREAKIN WORM.This is totally unaccepatble. i have also sent a email to Mugg and bean head office but to no avial, i have taken several picture of the sandwich and if no response is received will distribute it to the relevant individual to make the community aware of this incident.
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Mugg And Bean's replyOfficial
10 Apr 2015, 10:48Hello Twincam30#123,
Thank you very much for taking the time to report your experience with our Nandi Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Nandi Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply10 Apr 2015, 10:48
Official
Hello Twincam30#123,
Thank you very much for taking the time to report your experience with our Nandi Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Nandi Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care