CA
Carl A
1 reviews | Active since Jun 2009
10 May 2015, 12:31
What a mess :(
what should have been a good day to take my mother in law out for breakfast turned into a disaster..<br> <br> It took 45 minutes to get 2 coffees, 1 latte and 1 mocha java, while the restaurant was pretty empty. People that arrived after us, received their food and drinks before us..<br> <br> I ordered a 3 egg omelette with onions and wedges, and I swear that I got the kids portion. What arrived was drenched in oil and disgusting anyway...<br> <br> I chose not to make a scene in the restaurant, but I will NEVER put my feet back in this store again.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Mugg And Bean's replyOfficial
12 May 2015, 11:53Hello Alkemac,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office
Best regards,
Mugg And Bean's reply12 May 2015, 11:53
Official
Hello Alkemac,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Head Office
Best regards,