AM
Aadila M
1 reviews | Active since Sept 2009
16 Mar 2015, 08:19
We were served food that was gone bad
We purchased a roasted veg salad, quesadillas and a peach ice tea.<br> All the feta cheese in the salad and quesadillas were gone off. We could not eat the meal at all as a result. The mint leaves in the ice tea had black spots- as they were not fresh and the tea tasted like water. All the manager did was apologise and state that he has been receiving complaints and he is glad we brought it to his attention.<br> Poor service and a definite health department issue.
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Mugg And Bean's replyOfficial
16 Mar 2015, 12:53Hello AadilaMahomed,
Thank you very much for taking the time to report your experience with our O R Tambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our O R Tambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply16 Mar 2015, 12:53
Official
Hello AadilaMahomed,
Thank you very much for taking the time to report your experience with our O R Tambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our O R Tambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care