BP
Belinda P

1 reviews | Active since Jun 2015

03 Jun 2015, 17:07

Utterly dissatisfied

The chocolate mousse cake was so hard, it was difficult to chew, advised waitor who advised that he would \let management know"... Got no feedback... Ordered for takeaway the sriracha chicken and bacon torta"

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply08 Jun 2015, 13:20
Official
Hello Miss Peters ,

Thank you very much for taking the time to report your experience with our Gateway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards
Mugg and Bean Customer Care

Best regards,