FF
Fabian F
1 reviews | Active since Jul 2011
14 Feb 2015, 09:25
Unable to eat the veggie wrap
On the 11th February 2015, we purchased a ploughmans wrap from Mugg and Bean on the Move at Total Goldenharvest in Sharonlea on Malibongwe Drive. When we went home and opened the wrap, it was soggy, wet and all the vegetables were wilted. If we had not opened the wrap to inspect it, one of us would have gotten. We basically paid R40 for a plastic packaging!! This just confirms our loss in faith in Mugg and Beans food quality! After our last experience with this outlet, we shall not be purchasing any food from mugg and Bean from now on!
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Mugg And Bean's replyOfficial
16 Feb 2015, 15:15Hello ff11,
Thank you very much for taking the time to report your experience with our Sharonlea Total Goldenha branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Sharonlea Total Goldenha branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply16 Feb 2015, 15:15
Official
Hello ff11,
Thank you very much for taking the time to report your experience with our Sharonlea Total Goldenha branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Sharonlea Total Goldenha branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care