The waiter STOLE a excessive tip

<p>I went to the Mugg and Bean at Bram Fischer Airport in Bloemfontein around 5pm on the 1st of February. We received very poor service from what seemed to be a trainee waiter on his first day of work. I was ignored upon entering and had to ask a waiter if I could sit down at a vacant table. The waiter then forgot about us completely, let us sit there with only one menu for about 20 minutes. I had to flag a waiter down to get my order in and he was so confused about the menu, he didn't know the difference between a smoothie and a freezo. Then he brought part of our order and forgot my food. To top of this terrible service he STOLE money from me. I ordered a portion of chips and a peach ice tea, it came to R43. I told the waiter that he can swipe for R55. He used tap and go, without my permission and I was surprised when no pin was required and no receipt was given for the transaction. I specifically asked if I need to sign and he said no. I now get an SMS from my bank for R80. He essentially took almost a 100% tip on my bill. I am livid that you employ *********!! And I insist you investigate who this is, as I don't know his name because he didnt bother to introduce himself. The transaction would have taken place around 5:45. He is a small built black male, short, thin, with short hair, curly eyelashes and a very quiet, strange demeanour. We sat at the last booth along the wall. I demand a refund, even though it is a small amount, theft of any kind is completely unacceptable and who knows how many people he is *****ing from daily.</p>