VW
Vaughn W
1 reviews | Active since Jan 2016
11 Apr 2016, 10:44
The Cheek
Had lunch with the family on Friday at Mug And Bean ( V&A Waterfront ) and after paying the bill and leaving a tip granted not the full 10% but a tip I felt fear non the less the waitron had the cheek to ask me for a bigger tip never have I experienced something like that and at a Mug And Bean of all places I am appalled that you allow your waitrons to ( BEG ) for money from your paying customers. <br> The food like always was lovely but after that my hole impression of Mug And Bean has changed.
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Mugg And Bean's replyOfficial
12 Apr 2016, 09:34Hello Tweek,
Thank you very much for taking the time to report your experience with our V&A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our V&A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,
Mugg And Bean's reply12 Apr 2016, 09:34
Official
Hello Tweek,
Thank you very much for taking the time to report your experience with our V&A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our V&A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,