1 reviews | Active since Sept 2012
Terrible unhygienic filthy place
Last night my partner and I went for dinner , so we ordered the big daddy and 600g ribs. Whilst deciding on the drinks I asked the waiter how's the lemonade . He offered us a taste , how nice of him until I saw the glass was dirty I was so shocked. Just because it was a taste doesn't mean the glass was supposed to be dirty straight from another persons table. Nauseaous as I was I couldnt complain because they say once you complain they spit on your food. Fine moving on , the waiter prepares our cutlery , I ordered a latte. He wipes the teas****s with a towel hanging on his side the very towel he used to wipe out table. At this point i'm so sick but once again can't complain because the food hasn't arrived. Our food came , my burger was nice though i was nauseous due to all the funny things that were happening. My partner gave me a taste of his ribs as he said they were not nice and for real they were so horrible. Never had such terrible ribs in my life. Fine we eat as he said he will eat the ribs despite the ribs being so terrible. Half way through the meal then we found a dead insect on our servettes who knows where it came from maybe our food. Will never set foot here ever again!
Thank you very much for taking the time to report your experience with our Cresta mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Cresta mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
