LH
Lindiwe H

1 reviews | Active since May 2015

17 May 2015, 14:33

Terrible services

When my friend and I went to MnB none of the waiters even bothered to give us a table, yet they were rushing to attend to those that came after us simply because they were of different skin colour from us. We had to find our own table then had to wait for nearly an hour for our order to be taken then also had to wait for another hour just to get our food which was dry and terrible and dont get me started on the waiters attitudes.

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply18 May 2015, 08:49
Official
Hello Lindiwehlatshway,

Thank you very much for taking the time to report your experience with our menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards
Mugg and Bean Customer Care