MM
Mallisa M
1 reviews | Active since Jan 2018
02 Jan 2018, 15:20
Terrible quality
I purchased chicken livers take away because I've tried it before "sitting down". I was absolutely horrified at not only the miniature portion size but the terrible bread that was given to me, I took a picture since I couldn't believe that Mugg & Bean could actually present this to any customer!!!
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Mugg And Bean's replyOfficial
12 Jan 2018, 11:44To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,
Mugg And Bean's reply12 Jan 2018, 11:44
Official
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,