Terrible Food and bad experience overall

Why do you have a contact us on your website if no one bothers to get back to you. Last week we ordered x1Crispy Sesame Chicken bowl and x2 Thai butternut and chickpea curry bowls. They were so disappointing and tasteless. We used MR D. If you can’t make a dish properly it should not be on the menu. I don't mind paying money for good food but when it is tasteless and a waste of money it really is not fair. We didn't even get the sambals as indicated on the menu. The food arrived with no cutlery - what is the point of takeaways if you have no utensils to eat it with it. You really need to send someone to sample the dishes and make urgent changes or take them off your menu. Crispy chicken bowl there was not fresh coriander or rainbow slaw. It tasted like sour spaghetti in broth. The chicken had no flavour either. Curries should be full of flavour. The Thai butternut curry bowl was bland with a bit of bite. Come on guys we expect more from Mugg and Bean. It’s not like it was a problem with one dish. All three dishes were equally disappointing, tasteless and bland.