CT
Carel T
1 reviews | Active since Aug 2015
05 Aug 2015, 12:11
Terrible Food, Always
I live in Cape Town and travel a lot. Thus I love going to the Mugg And Bean at the airport for something to eat dispite the staffs bad attitudes. But the last six times I have visited the food was as bad as the staffs attitudes!<br> <br> today was the final straw, I had the new Chipotle burger, the bread was old and the toppings was not even on the burger. And the guacamole has already turned brow. My GF breakfast which should of included a corn fritter, turned out to be a half cooked flapjack with spring onion.<br> <br> I will never return to this branch and will tell everyone to stay away!
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Mugg And Bean's replyOfficial
12 Aug 2015, 08:48Hello Carelt22,
Thank you very much for taking the time to report your experience with our Cape Town International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Cape Town International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply12 Aug 2015, 08:48
Official
Hello Carelt22,
Thank you very much for taking the time to report your experience with our Cape Town International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Cape Town International ... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care