Terrible burger and disinterested customer service.

On the Move at the Crescent in Gateway

Ordered a cheeseburger. R 65. No chips

Took it to the office to eat. It was disgusting and I was sick for the rest of the day. Just a greasy patty that must be filled with lots of fillers. A little cheese, lots of sauce and nothing else. A total ******* at the price

Try to complain online, but the system doesn’t work. Email Mugg and Bean. After a few days later, due to no response I email again. After a day or two I get a call from the Gateway store who tell me to come and have a burger there and tell them what it is like. The caller promises to send me some details. Still waiting.

This afternoon I get a call from the customer service asking me if I have had feedback. I tell them what has happened and that I am still waiting to hear from Gateway. The caller is totally disinterested and asks me if they can close the complaint. So if this is their customer service department, no wonder my whole experience has been so bad

Be warned - not the place to have a burger