1 reviews | Active since Oct 2016

06 Oct 2016, 15:29

Terrible

<p>Terrible service. Had to ask three times to order. Coffee was dumped on the table and never saw the waitress again. Food took ages to arrive and then the order was incorrect. Lots of attitude from waitress when we paid. Didn't really seem like anyone wanted to work there.</p>

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply17 Oct 2016, 10:52
Official

Thank you very much for taking the time to report your experience with our Mosselbay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg & Bean

Customer Care: ***

Best regards,