STINKING ATTITUDE UNCALLED FOR
<p>Good day;</p> <p> </p> <p>today at about 06:10 i went to RIVERHORSE (NANDI DRIVE) TOTAL GARAGE Mugg & Bean on the N2 north bound to buy coffee and ****ins, I ordered a bluberry ****in and the cashier- a black lady short in height just pointed me to the opposite direction and asked me to go look for that ****in, she further stated that she just signed in for her shift and she doesnt know whether there are any bluberry ****ins. she turned and looked at the customer behind me and continued helping that guy. I went to where she pointed and I looked and there was not even a note or sticker for bluberry ****ins where it supposed to be lined. I approached her again stating that theres nothing there and she said: so? I then left to the garage to buy something not planned for and left. I wish she may be more efficient as she is serving customers there we are not begging for food we are paying with our hardearned money. I would have appreciated if she took a minute to check with th eother staff whether they are out of stock or still being packed or something but not that attitude. </p>
Thank you very much for taking the time to report your experience with our (Total Riverhorse Valley North) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Mugg & Bean Team
Thank you very much for taking the time to report your experience with our (Total Riverhorse Valley North) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Mugg & Bean Team