1 reviews | Active since Nov 2016

19 Jun 2018, 15:43

Staff attitude at Mugg and Bean Cradlestone

Will never visit Mugg and Bean Cradlestone ever again, staff have a bad attitude! I will rather go to Doppois Zero instead!

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply20 Jun 2018, 09:46
Official

To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Mugg & Bean Team
Customer Care Line: ***