rH
roxanne H
1 reviews | Active since Sept 2015
05 Sept 2015, 18:20
soup is off
M&B Atterbury served me off soup today, it smelled like sweat and hours later my throught still hurts after 2 s****s full. We still got billed for it after explaining and sending it back. I'm 5 months pregnant and its the last thing I need now. I'm very upset as I do my best to keep healthy. The pineapple on my sisters dish was also gross and my boss asked for soft eggs when we were there last week, but they were completely hard.
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Mugg And Bean's replyOfficial
07 Sept 2015, 09:55Hello roxshandy,
Thank you very much for taking the time to report your experience with our Atterbury Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Atterbury Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply07 Sept 2015, 09:55
Official
Hello roxshandy,
Thank you very much for taking the time to report your experience with our Atterbury Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Atterbury Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care