1 reviews | Active since Nov 2016

03 Apr 2022, 20:20

Shocking service and preferential treatment.

Please don't bother going to the Mugg and bean at The Island in haarties. My boyfriend and I got there and were walked in and assisted to sit by one of the waitresses and then we were left to no attendance for over 10 min., no one came to ask if we want drinks or if we are ready to order, all of this happened while about 8 waiters were standing around and waiting for new customers to walk in and then eventually one of them was walking past and turned around to ask if we need anything. The shocking thing that happened was when 6 white customers walked in, they were attended to within 2 min of sitting down, the Manager also walked past us and asked if we're OK, we then told her what is happening, she then apologized but we literally canceled our order and walked out. How would we have enjoyed a meal with such treatment or rather no attention at all. VERY DISAPPOINTED AND NEVER WOULD GO THERE AGAIN.

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