PB
Paul B

1 reviews | Active since Dec 2017

09 Dec 2017, 10:09

Shocking Service

Dreadful place to eat. Order took 2 hours to come and half of it was wrong, the other was cancelled. Don’t go there.

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply12 Jan 2018, 10:05
Official

We are sad to hear that you had to wait so long for mediocre service. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Mugg & Bean Team

Customer Care Line: ***