1 reviews | Active since Sept 2018
Shocking food
Shocking. All round Shocking!!! It’s really not hard to make a toasted egg and bacon sandwich. Really really not complicated, waited 35 mins for it, bacon was burned, egg was hard as a rock. Will never go back. What a shame. The waitress was friendly though, so at least that mad it so my day wasn’t completely ruined. Thanks for NOTHING Mugg and Bean, absolutely shocking.
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter kindly confirm which restaurant you experienced this in so we can escalate to both the restaurant manager and the area manager for the restaurant in question.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter kindly confirm which restaurant you experienced this in so we can escalate to both the restaurant manager and the area manager for the restaurant in question.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,