1 reviews | Active since Oct 2014
Service sucks
I thought I would get a nice coffee but I was standing there for a few minutes and got no service and walked out and as we were walking out then they wanted to help us so we said no we going somewhere else we got no service and we were still asked where and I said somewhere we will get service
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. Kindly provide us with the name of the branch you visited so that we can have escalated it to both the restaurant manager and the area manager for the restaurant in question. A representative from the restaurant and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. Kindly provide us with the name of the branch you visited so that we can have escalated it to both the restaurant manager and the area manager for the restaurant in question. A representative from the restaurant and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***