Service optional...

Sat at the Olivedale branch this morning for 10 minutes before received service. This given that there were 4 tables es occupied and more staff than customers. After half an hour when my order hadn't arrived I looked for a manager. She was right there with her back to the store taking what was clearly a personal call. Once she completed the call to her satisfaction I then received a laconic offer of assistance. 'I don't know what is going on in the kitchen' says she!!!!! To add insult to injury ry when the bill arrives no code to scan for mug app either. Epic service fail although meal was good when it finally arrived.