Service of note

I had lunch at Mugg and Bean Centurion Mall on Sunday 11 February 2018. When my attempt to settle my bill via Zapper seemed to be unsuccessful, I paid the bill with my credit card. I realised a few days later that both payments went through. I went to see the management at Mugg & Bean on Thursday 15 February 2018 and presented proof of the double payment. The manager was not there at the time, but when I was put into contact with him on the phone, he undertook to look into the matter and revert to me the following day. He did that, the matter was resolved and he made sure that the extra payment was reversed. Well done Mugg & Bean!