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Bhekifa R

1 reviews | Active since Apr 2010

11 May 2015, 10:28

Rotten ****in and awful chips

It is regrettable to visit a place of Mugg & Bean's magnitude and be served a ****in with \spider web"as a confirmation of it being rotten ****in. On Saturday we (me and my wife) visited our daughter at Potchefstroom to bond with her. We decided to go and have lunch at Mugg and Bean. <br> I must acknowledge the establishment was busy"

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply12 May 2015, 11:57
Official
Hello ntandokazi,

Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Mugg and Bean Head Office